Emergency plumber
Burst pipes, leaks, no water, overflowing toilets and boiler breakdowns, any time of day or night.
24 hour emergency trades
Burst pipe, leak, no power or a burning smell? Call now. Our plumbers and electricians work in the same team, so a leak near the electrics is one call, not two.
While you wait
Only do what you can do safely. If in doubt, leave it and call us.
Turn the water off at the stopcock (usually under the kitchen sink). Switch off the boiler or immersion heater, then run the cold taps to drain the pipes.
If it is safe to reach, switch off the main switch on your consumer unit (fuse box). Never touch anything that is wet, sparking or hot.
Keep away from wet sockets and light fittings. Turn the power off at the consumer unit if you can reach it dry, then the water off at the stopcock.
Smell gas? Do not use light switches or flames, open the windows, and call the National Gas Emergency Service on 0800 111 999 straight away. It is free and open 24 hours.
Who comes out
Burst pipes, leaks, no water, overflowing toilets and boiler breakdowns, any time of day or night.
Power cuts in one house, burning smells, sparking sockets and breakers that keep tripping. NICEIC registered.
After the emergency, the same team can put things right properly: a new bathroom, a rewire, or making good the ceiling.
Questions
Yes. Call 029 2169 0437 any time, day or night, for burst pipes, leaks and other plumbing emergencies, or send an emergency WhatsApp to 07545 514746.
Losing all power, a burning smell, a sparking socket, or a breaker that will not stay on. Call our electricians on 029 2169 0502. More on emergency electrics.
Both, which is why we are one team. Switch the electrics off at the consumer unit if you can do it safely and keep away from the wet fitting, turn the water off at the stopcock, then call 029 2169 0437. Our plumbers stop the leak and our electricians check the circuit before it goes back on.
Yes. Cardiff, Caerphilly, Penarth, Barry, Newport, Pontypridd and the Cardiff suburbs.
Get in touch
Send a photo of the job on WhatsApp and we'll pass it to the right trade. Or call, we're happy to talk it through.
Cardiff, Caerphilly & surrounding areas. Free quotes on every job.
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